Knowledge construction and group collaboration in web-based MBA

[German title: Wissenskonstruktion und Gruppenarbeit in webbasierten MBA-Kursen]

Separating the effects of knowledge construction and group collaboration in learning outcomes of web-based courses
Raquel Benbunan-Fich and J.B. Arbaugh
Information & Management
Volume 43, Issue 6 , September 2006, Pages 728-739

Abstract: We proposed and empirically assessed a KMS success model. This was derived through an analysis of current practice of knowledge management and review of IS success literature. Five variables (system quality, knowledge or information quality, perceived KMS benefits, user satisfaction, and system use) were used as dependent variables in evaluating KMS success, and their interrelationships were suggested and empirically tested. The results provide an expanded understanding of the factors that measure KMS success and implications of this work are discussed.

Keywords: Knowledge management; Knowledge management system; Information system success; System quality; Knowledge or information quality; Perceived KMS benefits; User satisfaction; System use

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© 2006 Elsevier B.V. All rights reserved.

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