Helping employees to use knowledge
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[German title: Den Beschäftigten helfen Wissen zu nutzen]

The Cost of Knowledge
Al Jacobson, Laurence Prusak
Harvard Business Review, November 2006 Issue
Reprint # F0611H

Abstract: Future investments in knowledge management should focus less on enhancing systems that track down information and more on helping employees use what they’ve found.

Read the article online

© 2006 Harvard Business School Publishing Corporation. All rights reserved.


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