[German title: Den Beschäftigten helfen Wissen zu nutzen]
The Cost of Knowledge
Al Jacobson, Laurence Prusak
Harvard Business Review, November 2006 Issue
Reprint # F0611H
Abstract: Future investments in knowledge management should focus less on enhancing systems that track down information and more on helping employees use what they’ve found.
Read the article online.
© 2006 Harvard Business School Publishing Corporation. All rights reserved.