Business Information Review, 23 (4), 2006 – interesting articles on social software

[German title: Business Information Review, 23 (4), 2006 – interessante Artikel zu sozialer Software]

Luke Tredinnick (London Metropolitan University, UK)
Web 2.0 and Business: A pointer to the intranets of the future?
Business Information Review, Vol. 23, No. 4, 228-234 (2006)
DOI: 10.1177/0266382106072239

Abstract: Explores the application of Web 2.0 technologies to business intranets, and their potential use in managing and developing business information and knowledge assets. Considers how Web 2.0 approaches on the public web are subtly reshaping the relationship between users and information. Argues that Web 2.0 is not a technological innovation, but is changing the understanding of the status of information, knowledge and the role of the user in information applications. Suggests that, as information proliferates, control is being gradually ceded to users, opening up the possibility of a new, more democratic, and more evaluative phase in the exploitation of information within organizations.

Key Words: blog • business model • corporate culture • folksonomy • Intranet 2.0 • information management • knowledge management • RSS feed • risks • social media • Web 2.0 • wiki

Read the article online.

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Ruth Ward (Allen & Overy LLP)
Blogs and wikis: A personal journey
Business Information Review, Vol. 23, No. 4, 235-240 (2006)
DOI: 10.1177/0266382106072240

Abstract: Describes the use of social software and social media, incorporating blogs and wikis, to develop websites to support internal communication and collaboration in a law firm. Explains that blogs foster regular and timely personal communication and dialogue for a defined group, and wikis can be used to create knowledge resources or as a collaborative working or project management tool. Outlines the traditional knowledge management model for law firms, and explains how the arrival of a new global head of know-how and training prompted the investigation of how social media might support the firm’s knowhow systems. Provides advice on how to successfully set up an initial blog or wiki project.

Key Words: blogs • information • intranets • know-how • knowledge management • law firm • legal information • ownership • social media • weblogs • wikis

Read the article online.

© 2006 SAGE Publications

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