Where the majority of learning actually takes place – informal situations

[German title: Wo der großteil des Lernens wirklich stattfindet – informelle Situationen]

Communities of Practice: Addressing Workforce Trends Through New Learning Models
By Eric Sauve, CEO and Co-Founder, Tomoye Corporation
eLearn Magazine, 04/27/07

Abstract: The amount and frequency of work driven by tacit knowledge—complex interactions which require that people handle ambiguity and solve problems based on experience—are on the rise. In fact, industry analyst firm Gartner estimates that the frequency of non-routine situations requiring tacit knowledge will double between 2006 and 2010. The reality is most organizations’ situations change rapidly, making formal training once or twice a year inadequate. Organizations would be well-advised to shift budgets and resources from formal learning settings to informal situations where the majority of learning actually takes place.
As a result of this trend, organizations are increasingly adding communities of practice (CoPs) to their larger training and development strategy. CoPs are distributed groups of people who share a common concern, problem, mandate, or sense of purpose. They can be used to facilitate the informal knowledge transfer that drives leadership development, productivity, and innovation.

Read the full article online.

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