Journal of Information Science, 33 (2), 2007 – interesting articles

[German title: Journal of Information Science, 33 (2), 2007 – interessante Artikel]

Hsiu-Fen Lin
Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions  135-149.

Abstract: Numerous scholars and practitioners claim that motivational factors can facilitate successful knowledge sharing. However, little empirical research has been conducted examining the different kinds of motivation (extrinsic and intrinsic) used to explain employee knowledge sharing behaviors. By integrating a motivational perspective into the theory of reasoned action (TRA), this study examines the role of both extrinsic (expected organizational rewards and reciprocal benefits) and intrinsic (knowledge self-efficacy and enjoyment in helping others) motivators in explaining employee knowledge sharing intentions. Based on a survey of 172 employees from 50 large organizations in Taiwan, this study applies the structural equation modeling approach to investigate the research model. The results showed that motivational factors such as reciprocal benefits, knowledge self-efficacy, and enjoyment in helping others were significantly associated with employee knowledge sharing attitudes and intentions. However, expected organizational rewards did not significantly influence employee attitudes and behavior intentions regarding knowledge sharing. Implications for organizations are discussed.

Key Words: knowledge sharing • theory of reasoned action • extrinsic motivation • intrinsic motivation

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Jennifer Rowley
The wisdom hierarchy: representations of the DIKW hierarchy  163-180.

Abstract: This paper revisits the data-information-knowledge-wisdom (DIKW) hierarchy by examining the articulation of the hierarchy in a number of widely read textbooks, and analysing their statements about the nature of data, information, knowledge, and wisdom. The hierarchy referred to variously as the ‘Knowledge Hierarchy’, the ‘Information Hierarchy’ and the ‘Knowledge Pyramid’ is one of the fundamental, widely recognized and ‘taken-for-granted’ models in the information and knowledge literatures. It is often quoted, or used implicitly, in definitions of data, information and knowledge in the information management, information systems and knowledge management literatures, but there has been limited direct discussion of the hierarchy. After revisiting Ackoff’s original articulation of the hierarchy, definitions of data, information, knowledge and wisdom as articulated in recent textbooks in information systems and knowledge management are reviewed and assessed, in pursuit of a consensus on definitions and transformation processes. This process brings to the surface the extent of agreement and dissent in relation to these definitions, and provides a basis for a discussion as to whether these articulations present an adequate distinction between data, information, and knowledge. Typically information is defined in terms of data, knowledge in terms of information, and wisdom in terms of knowledge, but there is less consensus in the description of the processes that transform elements lower in the hierarchy into those above them, leading to a lack of definitional clarity. In addition, there is limited reference to wisdom in these texts.

Key Words: DIKW hierarchy • wisdom hierarchy • wisdom • knowledge management • wisdom management

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Hazel Hall and Melanie Goody
KM, culture and compromise: interventions to promote knowledge sharing supported by technology in corporate environments  181-188.

Abstract: The theme of knowledge sharing is discussed extensively in the knowledge management literature. Such work tends to focus on the barriers that impede knowledge sharing activity. Of these ‘culture’ is commonly cited as a major obstacle. This article examines what is meant by the term ‘culture’. In the context of efforts to promote good practice in knowledge management, it is argued that straightforward reference to culture as a barrier to knowledge sharing is inadequate. Rather, firms should be looking at power issues and, in particular, organizational politics to explain success and failure in attempts to motivate knowledge sharing. The domain of sociotechnical studies is considered as a means of unpicking cultural issues at work in specific environments through the deployment of actor-network theory to identify shifting organizational power relationships.

Key Words: actor-network theory • knowledge management • knowledge sharing • organizational behaviour • power issues • sociotechnical studies

Read the articles online.

© 2007 by Chartered Institute of Library and Information Professionals

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