Electronic Journal of Knowledge Management, 5 (3), 2007

A Theory-Based Approach to the Relationship between Social Capital and Communities of Practice   257
El-Sayed Abou-Zeid
Relation Robustness Evaluation for the Semantic Associations   265
Payam M. Barnaghi and Sameem Abdu Kareem
Assessing Success Factors of Knowledge Management Initiatives of Academic Institutions – a Case of an Indian Business School   273
Bhaskar Basu and Kalyan Sengupta
Being and Knowing – Ontological Perspectives on Knowledge Management Systems   283
Deborah A. Blackman and Steven Henderson
Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification   291
Martin J. Eppler
The Application of Knowledge Management in Enhancing the Performance of Malaysian Universities   301
Mohd Ghazali Mohayidin, Nor Azirawani, Man Norfaryanti Kamaruddin and Mar Idawati Margono
Issues in Structuring the Knowledge-base of Expert Systems   313
Eric C. Okafor and Charles C. Osuagwu
Knowledge Management in Call Centres   323
Pooya Rasooli and Amir Albadvi
Addressing Failure Factors in Knowledge Management 333
Rosina O. Weber

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