APQC classic on managing knowledge

[German title: APQC Klassiker zum Wissensmanagement]

By Laurie W. Payne
Unlocking an Organization’s Ultimate Potential Through Knowledge Management

American Productivity and Quality Center, 05/01/1996 (8 pages)

Abstract: Companies are seeking to unleash and strategically manage the knowledge that exists in their organizations to satisfy customers, achieve growth, and bring about improvement. This inaugural issue of Knowledge Management in Practice explores the concept’s impact in organizations attempting to harness and manage valuable information.

Classification Codes :
Topics :   KM Measures,   KM Implementation  
Processes :  1.1.1 Assess the external environment
Type: Case Studies

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