[German title: International Journal of Innovation and Learning, 5 (1), 2008 – interessante Artikel]
Perceived importance and effectiveness of KM performance outcomes: perspective of institutions of higher learning 18 – 37
Sharimllah Devi Ramachandran, Siong Choy Chong, Binshan Lin
Abstract: This article examines the perceived importance and effectiveness of 19 Knowledge Management (KM) performance outcomes based on survey data collected from 185 academics working in a public university in Malaysia. The factor analysis results reveal an important confirmation to the theoretical findings in the literature with respect to the KM performance outcomes. The paired t-test results show a significant difference between all the KM performance outcomes perceived as important and their effectiveness. The result supports findings from the industry setting and suggestions are provided on how Institutions of Higher Learning (IHLs) in general can implement KM effectively from the outcomes perspective.
Keywords: knowledge management, KM performance outcomes, academics, Malaysia, institutions of higher learning, higher education, public universities
Consolidating the strategic alignment model in knowledge management 51 – 65
Szu-Yuan Sun and Yue-Yang Chen
Abstract: Recently, the importance of Information Technology (IT) for effective Knowledge Management (KM) activities has been stated. Effective KM projects alone cannot lead to success without the support of IT, and vice versa. Thus aligning proper IT and KM strategies to fit the business strategy is the key to reducing costs, which in turn leads to higher performance. Drawing on the concept of strategic alignment, we proposed a KM Strategic Alignment Model (KMSAM) wherein business strategy, KM strategy and IT strategy coexist. Furthermore, we contend that this strategic alignment may contribute to KM performance as well as business performance.
Keywords: strategic alignment; business strategy; knowledge management; IT strategy; information technology; strategy; KM performance.
Organisational knowledge and industry dynamism: an empirical analysis 66 – 80
Ely Laureano Paiva and Claudio Reis Goncalo
Abstract: This study investigates how organisational knowledge in the manufacturing process is related to industry dynamism. Our major objective is to compare different levels of information source utilisation and organisational knowledge within different environmental dynamisms. We investigated four industry sectors in Brazil: food, electronics, transport equipment and machinery. Internal organisational knowledge appears as a determinant aspect under more dynamic environmental conditions. It suggests that higher levels of environmental dynamism require higher levels of organisational knowledge. The results suggest that knowledge integration in more dynamic industries depends on how the companies access environment information and use it in their internal manufacturing processes.
Keywords: organisational knowledge; knowledge integration; capability; industry dynamism; survey; manufacturing processes; Brazil: food industry; electronics industry; transport industry; equipment industry; machinery industry.
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