(German title: Bericht der Ark Group über Web 2.0)
Husband, J.; Bair, J.
Making Knowledge Work: The Arrival of Web 2.0.
Ark Group, 2007. 185 p., ISBN: 978-1-906355-09-8 (hkb)
Abstract: Web 2.0 hails the largest change in the core architecture of the organization as an entity in the last century – it is a foolhardy KMer who chooses not to embrace this change.
Featuring in-depth case studies, this report offers both positive and negative perspectives, and describes the capabilities, technologies and culture-shifts that enterprises must develop if they are to be successful in acquiring and exploiting knowledge management.
Making Knowledge Work – The Arrival of Web 2.0 is specifically designed help you identify the right systems for your organisation and which areas of development are especially important. It will guide you through:
- The evolution of Web 2.0 to Enterprise 2.0 and social software
- Existing KM technologies that work; including in-depth case studes reporting both positive and negative perspectives
- Measuring the value of KM and achieving return on investment
- The balance of technological tools and human systems with a breakdown of the existing KM technologies that work
To the google books website of the book.
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