KM World, 17 (2), 2008
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KM World, February 2008 [Volume 17, Issue 2]

FEATURES

ECM Market Overview 2008
Without doubt, 2007 was an important transitional year for enterprise content management (ECM). We saw the emergence of the MOI vendors—Microsoft, Oracle and IBM—as serious players in the market, with the dual, and frequently contradictory, goals of bringing ECM to the masses and delivering sweeping content services as core infrastructure.
– by Alan Pelz-Sharpe

KM for legal apps: Time is money
Law offices handle most of their documents electronically, but a substantial minority of their work arrives in paper form, and getting it to the intended recipient can create a bottleneck in the workflow.
– by Judith Lamont

BPM takes on the tough challenges
Business process management (BPM) has been one of the most successful types of enterprise applications. Rather than becoming shelfware, it tends to proliferate throughout an organization once its capabilities are demonstrated.
– by Judith Lamont

KM makes inroads into retail
Retailers are incorporating knowledge management into their processes to gain advantage over their competitors, enabling executives and lower level managers to quickly run reports on sales and other performance measures, to handle inventory better and to gain a clearer understanding of their products.
– by Phil Britt

Solutions in the Legal Industry:

  • Coveo
  • ZyLAB

INDUSTRY WATCH

Kazeon enhances Information Server
Kazeon unleashes Version 3

Recommind and Anacomp partner
Speed litigation review processes

NEWS ANALYSIS 

Probing the knowledge market
Google is taking an important step forward in Web-based content acquisition and distribution. In addition, the Google technology is well suited to some organizations’ need for robust, hosted content management and distribution systems.
– by Stephen E. Arnold

ITIL 3: executive validation for KM
Information technology is the nervous system of every enterprise.
– by Peter Dorfman

Knowledge worker: Do you relate?
Despite the fact that there are 56 million of us out there, people continue to struggle both with the definition of a knowledge worker as well as with self-identification.
– by Jonathan B. Spira
 

COLUMS 

The commoditization of knowledge
– by David Weinberger 

From The Editor 
A sea change for search
– by Hugh McKellar

Read the full articles online.

© KMWorld


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