Business Process Management Journal, 14 (2), 2008 – interesting articles

[Deutscher Titel: Business Process Management Journal, 14 (2), 2008 – interessante Artikel]

A hybrid knowledge-based performance measurement system
Mohammed Khurshid Khan, Dermawan Wibisono (pp. 129-146)

  • Abstract: Purpose – This paper aims to present a hybrid knowledge based (KB) – analytic hierarchy process (AHP) – gauging absence of pre-requisite (GAP) analysis of performance measurement system (PMS) expert system (ES) model. …
  • Keywords: Analytical hierarchy process, Gap analysis, Knowledge management systems, Performance management systems
  • Article Type: Research paper
  • Article URL:

A conceptual case-based model for knowledge sharing among supply chain members
Chengbo Wang, Craig Fergusson, Daniel Perry, Jiju Antony (pp. 147-165)

  • Abstract: Purpose – A successful supply chain should ensure that all participating members benefit from the marketplace. To achieve this goal, the supply chain members need to improve their competences all the time, which requires a continuous learning process. Thus, mutual learning, through knowledge sharing between the different members, is a necessary approach to increase the competence of supply chain partners. To realise efficient and effective knowledge sharing in a supply chain, this paper aims to explore and formulate a model that supports an enterprise with its management of the supply chain members’ knowledge resource sharing (herein referred to as “advanced practice” and includes two levels of knowledge – strategic and operational). The model is based on the theories of supply chain management (SCM) and case-based reasoning (CBR). …
  • Keywords: Knowledge sharing, Modelling, Problem solving, Supply chain management
  • Article Type: Conceptual paper
  • Article URL:

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