[Deutscher Titel: Wissensmanagement muss pragmatischer werden]
Thomas H. Davenport, Laurence Prusak, and Bruce Strong
Putting Ideas to Work
SMR Business Insight, March 10, 2008
Abstract: Knowledge management can make a difference—but it needs to be more pragmatic.
The Issue: Knowledge management, in practice, has fallen short of its goal of transforming the way companies work.
The Problem: Many firms have focused solely on disseminating knowledge via technology, ignoring the other aspects of knowledge management.
The Bottom Line: Organizations need a broader management strategy, one that addresses how they are creating, sharing and using knowledge.
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