KMWorld Magazine, 17 (6), 2008


The WCM marketplace
The Web content management (WCM) technology marketplace in 2008 is as dynamic as ever—and as fragmented as ever. In fact, fragmentation has remained this market’s most defining characteristic for the past decade. Scores of experienced, viable WCM vendors around the world have passed their 10th birthdays, and hundreds of other newer, often regional, players nip at their heels. This state of affairs will persist for the foreseeable future.
– by Tony Byrne

Knowledge management: a multifaceted remedy
Pharmaceutical companies are employing knowledge management (KM) to enhance strategic performance across the enterprise, to help with long-term development of new products and to build more comprehensive knowledgebases, among other uses.
– by Phil Britt

Social networking: KM and beyond
The range of software products encompassed by social networking is so extensive and diverse that sorting out the options can be difficult.
– by Judith Lamont

Mashup essentials
Most computer users have had the experience of wanting to view sets of information side by side but being thwarted because the information comes from different sources. An emerging technology for overcoming that barrier is so-called “mashup” software, which provides a unified view of information from different sources. Although a small market now, those products are increasingly providing an alternative to time-consuming manual processes or expensive custom integrations.
– by Judith Lamont


Taking charge of e-mail
Coveo unveils G2B

Improving the Web experience
Vignette releases three new products

Dow Jones acquires Generate
Adds extraction technology

Northern Light offers free search

Enhancing clinical documentation
Nuance to buy eScription


Growth report: Google at age 10
Microsoft’s Steve Ballmer suggested that Google was a one-trick pony. Google won its crown with online advertising. Since the day when Google’s founders made the decision to enter the online advertising business, Google changed from a quirky search engine to a revenue powerhouse.
– by Stephen E. Arnold

Everything is fragmented-
The safe-fail approach to KM
– by Dave Snowden

Gartner reports on the status of open source, SaaS
– by KMWorld Staff

Cerfing complexity
– by David Weinberger
From The Editor 
An all-too-familiar tale
– by Hugh McKellar
Future of the Future 
The Future of the Future: Goodbye, knowledge worker…
Hello, knowledge entrepreneur
– by Art Murray

Read the full articles online.

© KMWorld

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