John S Edwards 103-104
Sharing knowledge in the public sector: two case studies
G Anthony Gorry 105-111
Knowledge, knowing, knower: what is to be managed and does it matter?
Zhichang Zhu 112-123
Streams of shared knowledge: computational expansion of knowledge-flow theory
Mark E Nissen, Ryan J Orr and Raymond E Levitt 124-140
A framework for scientific knowledge generation
Mariana van der Walt and Gideon de Wet 141-154
Customer relationship management and customer recovery and retention: the case of the 407 express toll route
Brent McKenzie 155-163
Philosophers and Knowledge Management
Intension (connotation) vs extension (denotation)
Heiner Müller-Merbach 164-165
Trust and distrust in organizations: dilemmas and approaches
Reviewed by: Rodney L Buckwalter 166-168
Reviewers 2007 169-170
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Copyright © 2008 Palgrave Macmillan Ltd.