Knowledge Management Research & Practice, 6 (2), 2008
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Editorial
John S Edwards 103-104

Sharing knowledge in the public sector: two case studies
G Anthony Gorry 105-111

Knowledge, knowing, knower: what is to be managed and does it matter?
Zhichang Zhu 112-123

Streams of shared knowledge: computational expansion of knowledge-flow theory
Mark E Nissen, Ryan J Orr and Raymond E Levitt 124-140

A framework for scientific knowledge generation
Mariana van der Walt and Gideon de Wet 141-154

Customer relationship management and customer recovery and retention: the case of the 407 express toll route
Brent McKenzie 155-163

Philosophers and Knowledge Management
Intension (connotation) vs extension (denotation)
Heiner Müller-Merbach 164-165

Book Reviews
Trust and distrust in organizations: dilemmas and approaches
Reviewed by:  Rodney L Buckwalter 166-168

Reviewers 2007 169-170

Read/purchase the articles online.

Copyright © 2008 Palgrave Macmillan Ltd.


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