[Deutscher Titel: International Journal of Technology Management, 43 (4), 2008 – interessante Artikel]
International Journal of Technology Management (IJTM), Volume 43 – Issue 4 – 2008 (Special Issue on Advancing Management and Marketing in Knowledge-Based Society)
Exploring Knowledge Management (KM) issues and KM performance outcomes: empirical evidence from Malaysian Multimedia Super Corridor companies 285 – 303
Siong Choy Chong, Binshan Lin
- Abstract: This article explores six important Knowledge Management (KM) issues identified from previous research and their relations to KM performance outcomes. The analysis is based on the survey data collected from 427 middle managers in 194 Multimedia Super Corridor’s Information Technology (IT) companies operating in Malaysia. The multiple regression results indicated that there are some significant associations between the issues of KM and KM performance outcomes. The results have important implications in guiding the IT organisations in understanding how the KM issues can be resolved by implementing KM from the KM performance outcomes perspective.
- Keywords: benefits; competitive advantage; information technology; IT companies; knowledge management issues; KM performance outcomes; middle managers; multimedia super corridor status; Malaysia.
- DOI (Link): 10.1504/IJTM.2008.020552
A relational model of medical knowledge sharing and medical decision-making quality 320 – 348
Chinho Lin, Shofang Chang
- Abstract: Knowledge sharing has been recognised as a key approach in sustaining a competitive advantage. In knowledge-intensive firms like healthcare organisations, expertise is based upon well-developed and reshapeable knowledge networks. Hence, it is believed that in healthcare organisations, knowledge sharing among physicians improves medical decision-making quality. We propose a relational model between the factors influencing knowledge sharing, knowledge sharing outcome, and medical decision-making quality. Three-phased studies were conducted: in-depth interviews with 25 physicians, a case study using a survey approach, and a Delphi investigation. The relationships regarding how individual factors affect the knowledge sharing outcome and decision-making quality are confirmed through the three phases of the study.
- Keywords: case study; content analysis; Delphi investigation; in-depth interviews; medical decisions; decision making quality; medical knowledge sharing; physicians; relational models; healthcare; knowledge networks.
- DOI (Link): 10.1504/IJTM.2008.020554
Competitive advantages of managing an effective social network structure to stimulate innovation from a knowledge management perspective 363 – 382
Hsin-Min Hung, Se-Hwa Wu, Chao-Tung Wen, Feng-Shang Wu
- Abstract: This study attempts to elucidate the role of social network structure in moderating the relationship between knowledge management practices and innovation stimulators to derive competitive advantages during the innovation process. First, a literature review is made of theories regarding social network structure, along with a summary of the merits and limitations of each social network structure involved in knowledge transfer. Secondly, each social network structure facilitates different knowledge management practices. Finally, each knowledge management practice facilitates different innovation stimulators during each innovation period to advance corresponding competitiveness. The authors propose a framework to consolidate logic relationships above and present the framework by discussing two explanatory cases, Sun Microsystems and Amazon.com. These two enterprises can achieve competitive advantages by contingently managing an effective social network structure.
- Keywords: competitive advantage; innovation process; knowledge convergence; knowledge exploitation; knowledge exploration; knowledge management; network closure; small-world; social network structure; structural holes; social networking; innovation stimulation; knowledge transfer; Sun Microsystems; Amazon.com.
- DOI (Link): 10.1504/IJTM.2008.020556
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