[Deutscher Titel: Libri, 58 (3), 2008 – interessante Artikel]
Knowledge Management and International Organizations: Perspectives on Information Professionals’ Role
- Abstract. The rapid evolution of information and communication technology in recent years has seen knowledge management become a key tool for the success of a variety of institutions. Many international organizations have developed knowledge management programs as key to their future development strategies. The number of international organizations that have identified knowledge management as one of their core management tools or formed a new knowledge management department is growing every day. Thus, the IFRC (International Federation of Red Cross and Red Crescent Societies), ILO (International Labour Office), United Nations and IMF (International Monetary Fund) have now created knowledge management divisions within their structures. Yet despite its growing popularity, knowledge management in international organizations remains a complex and challenging task. It calls for the management and integration of knowledge bases across national boundaries, in diverse cultural settings, and within organizations that may possess distinct values and sets of priorities. This study attempts to explicate the importance of including an information professional in all the systematic processes of knowledge management. The objective of the study is accomplished through a case study of the IFRC. It explicitly identifies the roles through which the librarians’ professional training can be leveraged for knowledge capturing, organization, and dissemination in an organization such as the IFRC.
Information Literacy and Knowledge Management: Preparations for an Arranged Marriage
Ruben Toledano O’Farrill
- Abstract. This article discusses a conceptual framework developed as part of ongoing PhD research looking at work place information literacy (IL) and exploring its relation ships to knowledge management (KM). An empirical study is researching conceptions of effective information use and learning practices of staff at a national, over the phone, health service operating 24/7, using a phenomenographic approach combined with a consideration of structural aspects of the work place environment related to institutional initiatives for KM. The proposed framework involves three main elements: an epistemological approach to learning based on social constructivism and hermeneutics; the analysis of situated practice from a sociological and philosophical view point based on critical realism; and a definition of literacy as a multimodal semiotic tool for learning. The concepts of literacy and literacies are discussed in contrast to information literacy, and it is suggested that seeing information literacy as an aspect of literacy, rather than as an independent concept, is a more fruitful approach to the study of the core processes involved in sense-making, learning and decision making in situated practice and particularly in organizational environments.
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